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THIS WEBSITE RESERVES THE RIGHT TO DENY ACCESS TO ANY PERSON OR VIEWER FOR ANY REASON. UNDER THE TERMS OF THE PRIVACY POLICY, WHICH YOU ACCEPT AS A CONDITION FOR VIEWING, THE WEBSITE IS ALLOWED TO COLLECT AND STORE DATA AND INFORMATION FOR THE PURPOSE OF EXCLUSION AND FOR MANY OTHER USES.

THE TERMS OF USE AGREEMENT MAY CHANGE FROM TIME TO TIME. VISITORS HAVE AN AFFIRMATIVE DUTY, AS PART OF THE CONSIDERATION FOR PERMISSION TO VIEW THIS WEBSITE, TO KEEP THEMSELVES INFORMED OF CHANGES.

PARTIES TO THE TERMS OF USE AGREEMENT

Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as “Visitors,” are parties to this agreement. The website and its owners and/or operators are parties to this agreement, herein referred to as “Website.”

USE OF INFORMATION FROM THIS WEBSITE

Unless you have entered into an express written contract with this website to the contrary, visitors, viewers, subscribers, members, affiliates, or customers have no right to use this information in a commercial or public setting; they have no right to broadcast it, copy it, save it, print it, sell it, or publish any portions of the content of this website. By viewing the contents of this website you agree this condition of viewing and you acknowledge that any unauthorized use is unlawful and may subject you to civil or criminal penalties. Again, Visitor has no rights whatsoever to use the content of, or portions thereof, including its databases, invisible pages, linked pages, underlying code, or other intellectual property the site may contain, for any reason for any use whatsoever. Nothing. Visitor agrees to liquidated damages in the amount of U.S.$100,000 in addition to costs and actual damages for breach of this provision. Visitor warrants that he or she understands that accepting this provision is a condition of viewing and that viewing constitutes acceptance.

OWNERSHIP OF WEBSITE OR RIGHT TO USE, SELL, PUBLISH CONTENTS OF THIS WEBSITE

The website and its contents are owned or licensed by the website. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.

HYPERLINKING TO SITE, CO-BRANDING, “FRAMING” AND REFERENCING SITE PROHIBITED

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DISCLAIMER FOR CONTENTS OF SITE

The website disclaims any responsibility for the accuracy of the content of this website. Visitors assume the all risk of viewing, reading, using, or relying upon this information. Unless you have otherwise formed an express contract to the contrary with the website, you have no right to rely on any information contained herein as accurate. The website makes no such warranty.

DISCLAIMER FOR HARM CAUSED TO YOUR COMPUTER OR SOFTWARE FROM INTERACTING WITH THIS WEBSITE OR ITS CONTENTS. VISITOR ASSUMES ALL RISK OF VIRUSES, WORMS, OR OTHER CORRUPTING FACTORS.

The website assumes no responsibility for damage to computers or software of the visitor or any person the visitor subsequently communicates with from corrupting code or data that is inadvertently passed to the visitor’s computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk.

DISCLAIMER FOR HARM CAUSED BY DOWNLOADS

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LIMITATION OF LIABILITY

By viewing, using, or interacting in any manner with this site, including banners, advertising, or pop-ups, downloads, and as a condition of the website to allow his lawful viewing, Visitor forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.

INDEMNIFICATION

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SUBMISSIONS

Visitor agrees as a condition of viewing, that any communication between Visitor and Website is deemed a submission. All submissions, including portions thereof, graphics contained thereon, or any of the content of the submission, shall become the exclusive property of the Website and may be used, without further permission, for commercial use without additional consideration of any kind. Visitor agrees to only communicate that information to the Website, which it wishes to forever allow the Website to use in any manner as it sees fit. “Submissions” is also a provision of the Privacy Policy.

NOTICE

No additional notice of any kind for any reason is due Visitor and Visitor expressly warrants an understanding that the right to notice is waived as a condition for permission to view or interact with the website.

DISPUTES

As part of the consideration that the Website requires for viewing, using or interacting with this website, Visitor agrees to use binding arbitration for any claim, dispute, or controversy (“CLAIM”) of any kind (whether in contract, tort or otherwise) arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues.

Arbitration shall be conducted pursuant to the rules of the American Arbitration Association which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the Seller.

In no case shall the viewer, visitor, member, subscriber or customer have the right to go to court or have a jury trial. Viewer, visitor, member, subscriber or customer will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator’s decision will be final and binding with limited rights of appeal.

The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.

JURISDICTION AND VENUE

If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Viewer, visitor, member, subscriber or customer agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the Seller’s address.

APPLICABLE LAW

Viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the state of the Seller.

CONTACT INFORMATION

Tactical Traps

11000 Virginia St.

Crown Point, IN 46307


Toll-Free: 800-651-9171

Email: Support@tacticaltraps.com

All Tactical Trap locking mechanisms run off batteries - as stated in your paperwork, you must change the batteries in your lock every 6 months.  If you purchased a unit before our battery backup locks were available, make sure to write down when to change your lock batteries. 

TERMS OF PURCHASE AND EXCHANGE/REFUND POLICY:

Customers wanting a refund for any Home Defense News, INC or Tactical Traps item can receive a refund on their purchase price within 30 days of date of order by sending the items back to our office preferably with a copy their order information to help our staff expedite the refund. Customer can simply print one of the 2 order notice emails or order invoice that are sent to them immediately upon a successful order processing and include that inside the package when sending anything back for a refund. ***All trap door shelves/flags must have the RFID cards taped to the outside of the unit and sent back in the same condition as they were shipped to the customer to qualify for a refund. We cannot refund items that are sent back to us damaged, mounted, glued or altered in any way as this immediately voids the warranty. 

Send item back using the same box/foam as it was sent to you. Do not use bubble wrap or any other type of wrap to send the item back as it will be damaged in transit.  Photographs are taken of every return item sent back to document condition.  Customers are responsible for shipping charges to send the item back to our offices. A tracking number is highly recommended when shipping any refunds back to our office.Tactical Traps reserves the right to issue a 20% processing fee for items send back that do not meet our requirements.  We do NOT offer refunds for any custom order item unless it was damaged or defective.   We do not offer refunds for shelves over 30 days or if a shelf was damaged using a wedge tool or any other kind of device to pry it open.  We do not recommend ever prying open a shelf and in the event the lock batteries die, we only recommend using a wedge tool/airbladder tool to open the shelf safely. When used correctly this will not damage the shelf.  We are not responsible for any breakage or damage to shelves in any way. If damage occurs during shipping to qualify for a refund/exchange we must be notified within 72 hours of delivery of the item.

**HOLIDAY REFUND POLICY** For 2019 forward any shelves ordered from October 15 through December 15 can be exchanged ONLY up to 2 weeks (14 days) after Christmas day in our store.  For any gift purchase, you must open it and inspect the item to make sure it is working properly, if not contact us within 72 hours of delivery. We will not be able to refund or exchanged damaged shelves unless we are notified immediately after delivery.

CLICK HERE to PRINT THE Returns/Exchanges form and Send items back to:

Tactical Traps

ATTN: RETURNS

11000 Virginia St.

Crown Point, IN 46307


To follow up on the refund, customers can email support@tacticaltraps.com or call the office line at 800-651-9171 during normal business hours of 10am-4pm CST, Monday through Friday. Refunds will be issued back to the customer’s credit card used to purchase order within 1-2 business days of our staff receiving the item back to our office and will post to the credit card within 3-5 business days. We do NOT refund shipping costs and do not cover shipping costs for sending orders back to us.

To exchange an item, please contact us by email or phone to start the process. For exchanges due to color or size change, the customer is responsible for shipping charges which are to be paid in full before shipping the new item. Exchanges can be made within 30 days of delivery date again if the shelf is in perfect condition, keys are taped to the back and it has not been mounted or altered in any way. If an item is shipped prior to a cancellation, the customer is responsible for sending the item back to us for full credit of their purchase price.

For customers purchasing new locks for older shelves:  We are not responsible for shelves that become damaged from installing new locks. We are not responsible for fees paid to hire out a contractor to install locks. Take care installing your new lock. Please follow instructions carefully. If you have questions email us at support@tacticaltraps.com


By placing an order with us, you are agreeing to all Terms as stated above as well as any location of our websites and promotional sites, and are responsible for complying with company policy.  Your order cannot be completed without checking the Agree to Terms box on our order form for this site.  These terms are all listed in a text box prior to checkout. Your completed order stands as proof that you are aware of these terms and agree to them before ordering and your order submission also gives us your electronic signature that you were aware and agreed to these terms and provisions before ordering.